Do I have to get multiple estimates?
No. There is no law that requires you to get more than one estimate.
Do I have to use the repair facility suggested by the insurance company?
No. You may take your vehicle to the repair facility of your choosing.
Do I have to accept the insurance company’s appraisal of damage?
No. Check the “Appraisal Clause” in your policy on how to resolve differences.
Am I responsible for the cost of repairs?
Yes. Financial arrangements must be completed before the vehicle can be released.
Are all repair facilities “the same”?
No. We promise you the finest service at a fair price. Our goal is your complete satisfaction.